| Software giant Oracle Corp. pursued rival PeopleSoft Inc. for a year and a half, all the while making no bones that its goal was to strong-arm PeopleSoft's 13,000 customers into switching to Oracle's own business software.
But by the time the $10.6 billion acquisition was finalized in January, Oracle, realizing that customers might flee en masse to rival SAP AG or other software providers -- and take billions in annual maintenance and support fees with them -- had changed its tune.
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